Why is my mobile memory not showing the videos and photos in my gallery?

Who I am
Shane Conder
@shaneconder
Author and references

If for some reason the your mobile does not show the videos and photos in your gallery, do not worry. You haven't lost all your files. It is possible to resolve this error and be able to recover all your images without any setbacks.

Image thumbnails are small cache records that your mobile saves so that you don't have to load all the images every time you open the gallery, as this process would take too long. However, sometimes these do not appear or appear as small gray squares. Find out why this happens in the next tutorial.



Reasons why your mobile does not show the videos and photos in your gallery

There are several basic reasons why your mobile is not showing the videos and photos in your gallery. The first is because your mobile doesn't have enough storage space. The second is because, accidentally, you have deleted the thumbnail file from the gallery (the third but less common is because the mobile phone does not recognize the micro SD memory well).

Don't worry, if your phone doesn't show the images in the gallery it doesn't mean that you have lost all your files. In fact, it can be fixed quickly and easily with the following methods:

Free up RAM

If, at any moment, your mobile has stopped showing photos in the gallery, the first thing you should do to try to fix this error is to increase and free up the RAM memory (its space). This is because the error is due to the lack of sufficient storage capacity.

To do this, you must start by deleting those applications that you do not use daily and that take up unnecessary space in the phone memory (you can also stop the Apps that consume a lot of RAM memory so as not to delete them).



The next thing will be to delete the temporary caches of the mobile. For this you have to go to the configuration. Go to the section » Memory »And select the option "Clear cache". Once this is done, proceed to restart the phone and check if the images are already present in the gallery.

Clean up media data

If you have done the above method and your mobile still not showing the videos and photos in your gallery, you can try to clean up the media database of it.

For this you have to go up " settings »And locate the section» Applications «, Click on it and then select the option "Manage applications". Once there, you need to configure the filter so that all system applications are visible.

In the list of applications you will see on your mobile screen, scroll down until you get the one it says "Multimedia storage". Click on it and press the button "Clear data". At the end of this procedure, restart your device and access the gallery to see if the images are already visible. If not, you can always do the following method.

Data recovery when the mobile does not show the videos and photos in my gallery

If the above methods did not work and your mobile still does not show the videos and photos in the gallery, the last measure to apply is to recover your images via the application « Android Data Recovery ". For this you have to download it to your computer, it is compatible for Windows and iOS.


After downloading it, run it and connect your mobile to the PC via a USB cable. Select option » start »Within the application on your computer.


The app will give you the option to choose the file format you want to recover. In this case it is necessary to check the gallery box and select the button » NEXT «.


The app will automatically track the thumbnails that the mobile does not show. Select the ones you want to save and press the button » Recover «.

Ready and your mobile will show the recovered images in the gallery. Moreover, this application helps you to recover any file from your Android in one of the supported formats.

Finally, you can also try downloading the "Recover Deleted Files" app from the PlayStore, as it will allow you to save some files.

add a comment of Why is my mobile memory not showing the videos and photos in my gallery?
Comment sent successfully! We will review it in the next few hours.