Why doesn't Viber allow me to make calls? I cannot call with Viber

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Pavel Yosifovich
@pavelyosifovich
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Why doesn't Viber let me make calls?

Nowadays, an application like Viber is useful to all of us. This allows its users to make calls and send messages to the people they want around the world, allowing them to stay connected despite the distance. Besides, it really is easy to download. You can install Viber totally free from the Play Store or the App Store.

But, like any application, we may sometimes have trouble trying to use it correctly. There are several reasons why Viber may not allow you to make calls.



But don't worry, each of these problems also has a solution. And here we give you some tips that can help you use Viber without any problem.

Problems with Viber and the Internet

One of the most common problems you may not be able to use Viber for is your internet connection.

Many users can only use the app with mobile data. If this happens to you, follow these steps to fix the problem:

  • Access the Viber application.
  • Click the menu button with three small lines.
  • Select the "Settings" option and go to "General".
  • Press the option » Wi-Fi Suspension Policy «.
  • Finally, choose to be "Always connected".

Following these simple steps You will avoid unnecessary spending on your mobile data by using the Viber app with a WiFi connection.

On the other hand, if you run out of balance in the middle of the month, we recommend that you learn how to set up a data consumption limit. This way, you will better manage your monthly income.


Problems with the WiFi signal

If despite these steps, Viber still doesn't allow you to make calls, the your Wi-Fi connection may not be in good condition. 


Some things you can do to improve the Wi-Fi signal on your device are:

  • Vai everyone Wi-Fi settings of your device and check if it is connected correctly.
  • Restart your modem or Wi-Fi router.
  • Restart your device.
  • Check the connections of your Wi-Fi router and see if it is set up correctly.

If you are unable to improve your Wi-Fi signal despite these steps, follow these tips to improve your Wi-Fi speed and speed up the internet as much as possible.

Viber won't let you make calls because the app is out of date

Another very common reason why Viber does not allow its users to make calls is that they have an outdated version of the application.


Being an application in which various previews appear every day, it is normal that it is always constantly changing and updating, making it difficult for some to keep up with the latest updates.

All you need to do to keep up to date and update your application Viber is to go into the store you downloaded the application from and check if there are any pending updates.

We recommend that you activate the notifications of the shop you have with so that, whenever you need to update an application, it will notify you so that you can do it without any problem. Therefore, you can make calls without any problem.


Viber is a really useful application. However, it's not the only messaging app that lets you make calls and talk to your acquaintances. Its main competition is WhatsApp, so you might be interested in knowing which of the two applications is better.


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