Why doesn't my mobile phone reader recognize my fingerprint? Solution

Who I am
Craig Zacker
Author and references

When technology advanced overnight by leaps and bounds, it was a matter of time before the tools we only saw in movies became a reality, the absolute best was the fingerprint reader. Adding safety and ease to life. But what if the technology betrays e the mobile does not recognize my fingerprint?

Well, although it seems very serious, the solutions are more than simple, because everyone's favorite companies would never leave users without protection, here is the solution to this annoying problem, regardless of whether you are using iPhone or Android.

The phone does not recognize my fingerprint, have I lost it completely?

The answer is a resounding no, you haven't lost your phone completely, it may actually be a dumber problem than you think. The first thing is to give some simple advice, and these are configuration ones, it is always good that when you configure your fingerprint, you do it with more than one that is, not just with the index like everyone else, add two or three more.

Keep an eye on what all the versions of the Android system are and their features and also on the versions of the Apple iOS mobile operating system, as this problem can sometimes be presented by a system error.

Also learn to use it well, it's very easy to operate by yourself, just put your fingerprint on the sensor and that's it, but even if you don't believe it, there are many people who believe that any finger or footprint it works and no, it's just what you configured it with.


Password alternativa

Once the tips are finished, now the real solutions, the next one might be the simplest and is the one that most of today's smartphones bring.

After a certain series of attempts gone a empty with your fingerprint it will ask you to enter the «Alternative password», ti always asks to create it during the configuration phase of the footprint, once inserted it will let you enter without problems.

However, if out of laziness, or in a hurry, you didn't want to do it, then you have to keep reading (you should always take some time for this type of configuration).

Google account

If your cell phone doesn't recognize mine Fingerprint and I haven't entered my password, do I have to format it? Well again, thanks to the giant Google, you can log into your phone via your account, you just have to enter it (the option looks the same as above by misplacing the others), and voila it should unlock.

Find my Mobile and Android Device Manager

My mobile doesn't recognize my fingerprint and I can't do any of the above solutions, now what? Well, you still have one last chance, before you need to take your phone to someone to fix it, if none of the above worked, you can use Find My Mobile and Android Device Manager as simple as mixing music and making a mix of songs on Android or iPhone.

To access the former, your mobile must be Samsung, and you must be registered on the page and create an account in this particular service.


This application is used to remotely monitor and track your mobile, so that you can format it and recover all your information without any hassle. You just have to go up " Settings «, The section called "Find my cell phone"  once inside we activate the two options that appear with the names of "Remote controls" e "Google location service", And that's it.

The Android Device Manager, serves the same purpose, to find your phone remotely and securely format it, it works for non-Samsung devices as well.

No solution worked

If you format it and even so you can't set up your fingerprint again, well now it's time to take it to a technician, because that's probably a problem nell’Hardware and if you know nothing about the phone you will need assistance. If the mobile does not recognize my fingerprint it is no longer cause for fear, because if the other steps are applicable for you, you won't have any problem.

add a comment of Why doesn't my mobile phone reader recognize my fingerprint? Solution
Comment sent successfully! We will review it in the next few hours.