What to do when Netflix says "We're having trouble playing this title"?

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Craig Zacker
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Obviously there is no reason to be alarmed because you will surely be able to see other content that is present. But you also want that this situation does not happen again another time. However, we have an article where we explain each error code and provide a solution.

We'll show you the solution below, so don't wait any longer, learn with us the easy way what to do when Netflix says "we're having trouble playing this title right now". Please try again later or select a different title. '



What kind of TV do you have?

The kind of problem might be tied to the TV model you have at home, for example the LG Smart TV had some errors that we had to review, we have it at your disposal so you can take a look.

We have the case of the R5 ** C, WD75 * and WD6 ** series, if you have a team of these the solution is in a firmware update. Once this is done, you will need to perform a factory data reset on the TV.

In the R5 ** C Series to perform this process you have to go to the "Settings" section, go to "System Settings" and there you will see that it says "Customer Service". Then select "Defaults" and, of course, click "OK". It should be noted that all data and settings on the TV will be erased while performing this factory reset. If in your case you play Netflix with a PS4 or Xbox One, you may have error n2-2-5, here we examine and find the solution.

Where can I go if I have a WD75 * or WD6 ** series TV?

If you are having trouble playing titles on these TVs remember that you must first update to the latest firmware version. So, to restore the system, follow the following method:



  1. On the remote control, press «Home»
  2. Go to the "Settings" section at the bottom
  3. Awards » Customer service"  and click OK
  4. At the bottom click OK on "Factory Settings"
  5. When you see the confirmation question, select "Yes" and then "OK".

What other TV series do you offer a solution to?

If you have a TV at home, do the following Serie WE6**, WE75*, WF6**, XE70** e XF70** then it will not be necessary to update the firmware. It may be enough to perform a factory reset.

To do this, go to the "Settings" section, then press " Settings of work «. Now go to "Customer Service" and select "Default Settings" and finish with "OK". If the problem persists wait for new updates for problems in these series.

Now, if you are using another device, try these available options:

  • Blu-Ray player: restart it by turning off the computer for at least 15 seconds.
  • PlayStation 4: Check the HDMI cable and try it by changing the end or into another port on the TV.
  • Decoder: unplug it for 2 minutes and then plug it back in. Also, you can check the HDMI cable and test it in various ways.
  • Xbox One: Unplug the power cord on the back of the console for at least one minute. While logged out, press the power button on the console for 5 seconds to download it. Plug the Xbox back in and turn it on.

We know it can be frustrating when the message appears " We are having problems playing this title ",  so we have spent some time researching for you on how to fix this kind of situation that occurs on Netflix. There are times when Netflix crashes and won't let you see the content, it can be quite annoying, but in our blog we have solved it in a few steps.



We hope you enjoy your favorite programming! We would also appreciate your feedback on how useful this help has been for you.

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