What to do when iPad won't play videos? - Final solution

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Craig Zacker
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The truth is that the reason this type of problem occurs is directly in the system. Especially in the type of use that the user makes  to the iPad. Since both aspects are the pillars of its functioning.

It is recommended that you put each of the solutions that will be given below into practice. To get to the real cause of the problem and learn how to deal with this type of problem.

If iPad isn't playing videos, start by restarting your computer

One of the reasons your device isn't playing videos could be because the system is overload of content or activity, not being able to perform a new action.



Therefore, one of the first suggestions is close all applications and functions. Mainly those that operate in the foreground and background within the device.

Inside your iPad you can do this by accessing the multitasking screen, where you just have to slide all the application windows upwards to close them.

If you prefer to restart your computer, we recommend that you open the first application you used to play the video and see if the problem is resolved. If the problem persists, you may need a better app for watching videos on your iPad.

Download the video instead of streaming it from YouTube or iTunes

If your iPad doesn't play videos from any of these platforms, Internet connection could be the main cause of the problem. Applications like iTunes and YouTube have a download option. Through it, you can download the video file and watch it even when you don't have an Internet connection.

Update applications to their latest versions if your iPad is not playing videos

When a software version becomes out of date, it tends to cause performance problems. This is because it is not trained for the user's demand level.



This is one of the more viable options since the updates they are accompanied by new tools and improvements. This will help to find out if the old version is the reason for the playback error. If the problem persists, your iPad may have a virus.

If you want to know if one of your apps needs to be updated, you can find out in the App Store. This has a section called «Update» or «Updates» which will indicate a list of programs that have new versions available.

In the event that the program you are using, and that does not play your video, appears in the list, all you have to do is press the "Update" button to start the download.

Download the latest version of the iPad software

If the problem that your iPad won't play videos persists, it could be caused by a failure within the operating system of the same.

Since setting up a system is a difficult and tedious process, especially being inexperienced on the subject, the best recommendation is to update the device to its latest version, because through improvements and new configurations, the problem could be solved.


Reset the device to its factory data

In case none of the above ideas have worked for you so far, factory data reset will allow you to use your iPad as if it were new.

This implies all the loss of files and contents that are located within the memory of the device, so it is recommended to perform a backup.


To do this, follow the instructions in "How to restart iPad and erase all content". Once your device has restarted, download the application you are using and see if the problem is resolved.

Once the cause is identified, remember to ensure constant maintenance of the device to ensure its correct functioning, in order to extend its useful life.

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