Unknown network error on Instagram: how to fix it

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Craig Zacker
@craigzacker
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The notice of Instagram that there is a unknown network error it is quite common and you have certainly noticed it on some occasions when you perform an action within the application, so you should know some solutions to fix it.

The simple message itself can already give us a clue as to what is going on, it appears that the incident resides on the internet, in some connection problem, although it could also be related to a crash of Instagram itself or an error on your phone.



There is no single effective solution with which you can solve the problem, you will have to try all the options that we will offer you below to see if the Instagram error message no longer appears, even if you do not exclude that it will return in the future.

Make sure you have internet

The first option is exclude that your mobile phone has connection problems, that is, you will have to check that you actually have Internet on your mobile phone. For example, it would be enough to enter the browser of your mobile phone and access the Google website, if it does not load there are problems.

If it loads fine, you have an internet connection, so if Instagram keeps crashing and alerting you about the unknown network error, we could already be talking about a crash del social network which, while it doesn't happen often, can happen at any time.

restart your smartphone

Another aspect to try is the mobile restart, it's something quick and easy to do, and something you can save yourself a lot of trouble with, including this one you might solve. As with Windows, restarting your smartphone could solve many errors.


This will cause your internet connection to reset for example and will be as effective as turning your phone on airplane mode, what happens is that it takes a little longer and if the problem is in the connection then this is probably the solution.


Disable and enable connections

On your mobile it's time to remove WiFi or data rate and reactivate them about 10 seconds later, you can also activate the airplane mode for a few seconds and deactivate it after another time, so that you can re-establish the mobile connection.

After performing these small actions, log back into Instagram and check that now you have no problem logging into Instagram, if it is indeed a problem with your mobile connections, the one we have indicated above should be the solution.

update instagram

Having tried the previous two solutions and seeing that they still don't work, you now have to continue with other methods, in this case do not hesitate to update Instagram since the notification alerting you about an unknown network error could be due to some application error.

It is something that does not take two minutes of your time and by the way, in addition to being able to fix errors like this, you will have an app with the latest in terms of new features, if any, security improvements and in the general functioning of Instagram , etc.

Clear your Instagram cache and data

It's time to make another decision, clear instagram data and cache for android. This is something you can do easily by going to settings/applications/all applications and entering Instagram, inside you will find the two options, run one and then the other.


On most occasions this simple action usually fixes all the issues regarding Instagram and you should check if it fixes that too and the unknown network error notification also goes away.


Verify that Instagram is working

The network error that Instagram warns you about could be causing a problem and one of the reasons it could be that the social network is down, which you may notice when using the app; Instagram stories are not loading properly, there are parts that hang, you can't see posts, etc.


When Instagram is down there's not much to do except wait for service to restore after a few minutes in case what's causing the crash is something easy to fix, otherwise you'll have to wait a little longer.


Did none of the options work for you? It's time to contact Instagram and inform them that a appears unknown network error which there is no way to fix with any of the above methods, it will be necessary to see if they give you any kind of solution about it.


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