The sound is muted when I open Skype - Solution

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Shane Conder
@shaneconder
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Skype is one of the most prominent messaging applications and one of the applications for transmission of audio and video of the highest quality. In its latest version, it offers a number of amazing tools for its users. But obviously if the audio doesn't work we are facing a problem since it is generally used for making calls and video calls rather than for exchanging text messages.

Therefore, if the audio doesn't work, the app won't be useful to us either. That is why it is important to solve this problem to make the most of it and to be able to continue with our daily activities. The audio problem in Skype is something that, inside everything, is normal and can happen.



The possible solutions are many as it will depend on what it is affecting the audio. That is why we will discuss some solutions so that you can fix the audio problem in Skype, surely some of them will help you.

Skype runs out of audio when I open it

Check driver / controller

The first thing you need to do is check your computer's audio driver. This is the first thing you need to do when you are having trouble with audio or video.

In case you suspect the problem lies in the driver or in audio driver. The most advisable thing would be to reinstall it. We recommend that you try other applications to see if they are being listened to properly or if they have some kind of problem.

Check if the sound is muted in Skype

In the middle of the call Skype offers you the ability to mute the sound. Sometimes it happens that we do this and then we forget to turn that option back on. In case the audio button has a line through the icon, it means that the audio is muted. Click the icon to enable it.



Check your Skype settings

This is also necessary. In Tools> Options> Audio Setup you will need to verify that the audio source is working. The volume level should be set to maximum.

Skype has no sound when I open it

Programs that block audio in Skype

This is quite rare to happen, but it's not out of the question either. Sometimes other programs ensure that both microphone and speakers cannot be used with Skype or similar programs. It is essential that you check this, especially if it has worked before and you have recently installed an application and have problems with audio since.

Reset to factory settings

If none of the above works, we will have to restore the application. We will see the steps we need to follow to factory reset Skype.


  • For this, you will need to close Skype completely first.
  • Open File Explorer and in the address bar type %appdata%.
  • Here you will need to look for the Skype folder. Right-click and search for » Change name »You must write" Skype-Old »Or the name you want.
  • In the address bar, type %temp% / Skype. You will have to find the folder " DbTemp And delete it.

This will restore the settings of Skype and all the messages and information you have will be saved in the folder " Skype-Old «, Which you shouldn't delete if you want to save all information.


Here's how to fix the sound goes out when I open Skype. In case none of the possible solutions work for you, leave us a comment below and we will try to help you.

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