How safe is it to use DiDi for traveling?

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Pavel Yosifovich
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Security measures implemented by DiDi

Here we will talk a little about the measures that this famous company has taken for ensure safety of all users. This is undoubtedly the most important thing in a private transport company, as passengers are the priority. The measures and requirements that DiDi establishes for people wishing to be part of this team are very strict. It is also important to note that these measures are perfected thanks to the implementation of artificial intelligence.

Facial recognition

To ensure user safety, DIDI saw the need to enhance the facial recognition functions of drivers. In this way, users will be able to verify that the driver of the vehicle is the same who has satisfactorily passed the tests and requirements at the time. registration with the company. In addition, it should be noted that there are certain requirements for registering a car or a car for work.

Drivers will have to verify your identity on a daily basis and in case the data does not match or the driver simply refuses to perform this step, their DIDI account will be immediately blocked temporarily. To unlock this account, the driver will need to go to DIDI facilities to appeal to perform a manual appeals process with this company's security team.

In this case the system has a large number of algorithms to analyze the facial features of the person and compare them with the information previously registered in the system. Which makes it safe to use DiDi for travel. 


Audio and video recordings during the trip

On the other hand, DIDI has long since decided to implement the option that allows you to record both audio and video while traveling. In other words, every vehicle in the private taxis of this Asian company is equipped with cameras. This will make it easier to detect if there has been any kind of verbal and physical aggression between the driver and the passenger.

However, this material is deleted from the DIDI servers after seven days if there are no complaints. In this case, il driver will not have access to this information. Only the passenger will be able to access this information to make a claim due to an accident while traveling with the driver on duty.

Emergency kit

DIDI offers us a so-called "emergency kit" ideal for those users who find themselves in dangerous situations while traveling. First of all, you will have the option of share your location in real time with trusted contacts. In addition, these contacts will receive all information regarding the driver. This is useful for know if the vehicle deviates abruptly or if it stops for a long time.

Users will also be able to press an emergency button connected directly to the emergency service, so they can speak directly with the authorities. Also with this button you can notify all your trusted contacts that you are in trouble. DIDI users have the option to instead call a security number to communicate with the app security center. Additionally, you have the option to report the driver in case of inappropriate behavior.


Feel free to use DiDi's services

According to all the measures we have mentioned in detail above, we can conclude that it is safe to use didi, since is a serious and responsible company. Although relatively new to the market, they have been concerned with putting in place stringent measures for protect the passenger.

Indeed, it is currently one of the private transport companies that has safety measures in place to reduce the risk of accidents between passengers and drivers. It also showed that after the imposition of these measures, user complaints have significantly decreased. That's why we advise you to cheer yourself up and try this new app that will get you out of trouble many times over.

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