How can I reactivate my Uber account?

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Craig Zacker
@craigzacker
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This service It is available in many countries, as it has gained popularity among young people and people looking to save between trips. A problem that occurs frequently is the disabling of accounts, a situation that can get in the way of the day for many people.

Here we will leave you a simple and quite efficient guide, to reactivate your account Uber without any problems, bearing in mind that it may be a different process than recovering your password or account.



General issues for which Uber accounts are disabled

While this appears to be a rare problem, Uber accounts are disabled for the sole purpose of protecting all of their users. Here is a list of reasons why your account was suspended in one way or another.

  • Lack of personal data: this is something common that can happen, Uber strives to always protect its users, for this reason they try to make their employees show as much information as possible, which must also be real. Your account may be suspended if it requires further verification, which has not been submitted.
  • Breach of contract: for the company it represents a serious cause within its contract, therefore it is a reason for automatic account suspension.
  • Create multiple accounts- If multiple accounts are created with the same email, it is considered a violation of the terms and conditions and thus the account will be suspended.

How do I reactivate my Uber account?

Although you have read in many portals that it is almost impossible to recover your account Uber, you should know that it is not that impossible. There are a few things you can do before giving up to get your account back Uber. We will show you two methods by which you can appeal to reactivate your account:



option 1

  • You should start by writing an e - email a: support@uber.com
  • There you must indicate the situation that occurs, also attaching a photo with your identity document, also asking for access to be returned to you. It is important that you are courteous and the mail is more like a request than a request.

From here, all that remains is to wait for the response from Uber's support team. They will know how to channel your case, however, this may take some time. If you want to try another option, try the following


option 2

  1. The first thing to do is to go to the support website for Uber, specially designed for its users.
  2. Once there, you need to go to the section called: I can't log into my account.
  3. Once there, a form will open, which you will need to fill in with various personal information, such as name and surname, ID, etc. Likewise, it is important to enter the phone number that the account is associated with.
  4. The system will ask you to indicate two trips you have recently taken that can be verified through the Uber app. It is important to include several details in the description to make it easier for you to verify your identity.
  5. After that, you just need to click the button Send

With these options, you will be able to recover your Uber account that has been disabled. Once the Uber team receives the information, they will verify everything you submitted to offer a quick solution.


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