Facebook introduced its own marketplace store called Marketplace in 2017 and built some confidence in users in making their own sales transactions. If you want to make a sale of a product and want to see how well you are recommended by buyers, here we will let you know how to view qualifications as a seller in the Marketplace.
If you are a Marketplace seller but you don't know how to view your ratings, you are in the given article, so we will show you how to easily view the level of recommendations that are reflected in your profile.
How can I easily view my seller ratings on Facebook Marketplace?
Enter the Marketplace and options select "Your account", there you can view all your publications of the products you have offered (with title, date, cost and location) if they are already sold or are still available. the option to be able to delete your publications in case you do not want to reflect them on your profile.
Now, to access the ratings made by users or buyers, locate the list of options and click on "commercial profile" and a label with your Facebook profile will automatically appear. There you will have the privacy option that you can configure if you need it, press «go to settings» to change who can see your sales on the Marketplace.
Subsequently, the results will be reflected in terms of qualifications as a seller, appearing the five-star service system very common but efficient . Which are responsible for determining the level of sales that the buyers themselves have marked you.
It should be borne in mind that the evaluations given to a seller are public, influencing them on the percentage of evaluation within the commercial profile of the same, this helps to have a mechanism of safety on the sales page. That's why offering a good product is important for the customer to get a good rating.
If you have achieved little or no sales qualification while being active with business through this medium, it means that your buyers have not made the sale. respective evaluation and qualification on the quality of your products and services.
How can I get my ratings as a Facebook Marketplace seller?
To acquire the highest level of qualifications di sale in your commercial profile you have to go through a very simple process, which we will teach you below, remember that it will be very useful to be a recommended marketplace.
Just go to a post you created earlier and mark it as sold, then you need to select a who you sold the product. The buyer will then receive a notification requesting to evaluate the quality, service and selected product.
Another way to find the seller's rating is in the messenger chat of the buyer, where it appears only if there was some sort of conversation with him, if he asked for a price for a product or if he bought it.
Then, in this way, the option to "qualify the seller", and it is there that the buyer must select the quality of the purchase service. In case you would like a refund, there is also an option. Then you can choose why you rate the seller's service this way.
What is the importance of conducting Marketplace sales evaluations?
While this is true, Marketplace has become a recognized online commerce store used by many users, characterized by its wide range of diffusion, the seller may have customers from different places or regions.
From the seller's point of view, it is advisable to highlight the importance of his profile, since it must generate the maximum and total reliability of sales, so that the buyer can accept and agree to carry out any type of transaction for a product.
So let's say that it is of great importance to advise the customer to perform the qualification after having contact with the seller, as it would give him experience and prestige, and in turn, raising the level of reliability for attract more buyers.